Privacy Policy

1. Who We Are

The Includability Collective Limited T/A Includability
Company No: 16547126
Registered Office:
Alpha 6 Masterlord Office Village
West Road, Ransomes Europork
Ipswich, IP3 9SX
Email: hello@includability.co.uk

We are the data controller for the purposes of the UK General Data Protection Regulation (UK GDPR).

2. The Data We Collect

We collect and process the following types of personal data depending on how you use our Service:

For Jobseekers:

• Name, email address, and contact details
• CVs, covering letters, work history, and job preferences
• Diversity and inclusion data (optional)
• Account activity and login data
• IP address and browser/device information

For Employers and Partners:

• Business name and contact information
• Key contact person (name, email, role)
• Employer account usage and billing info
• Job postings and content submitted

3. How We Use Your Data

We use your data for the following purposes:

• To provide and manage your account
• To enable job applications and communication with employers
• To tailor our platform and resources to your preferences
• To improve our platform and services
• To carry out our responsibilities under contracts with employers and members
• To comply with legal obligations and protect our legal rights

We do not sell your data. Ever.

4. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

• Consent – for optional marketing communications or special category data (e.g. self-ID info)
• Contract – to deliver services you sign up for
• Legal obligation – to comply with the law
• Legitimate interests – to run and improve our platform in a way that doesn't override your rights

5. Sharing Your Information

We may share your data with:

• Employers or organisations you apply to via the Job Board
• Our verification partners and contractors (e.g. training providers)
• IT service providers who host or support our systems
• Regulators or legal bodies when required by law

We ensure all third parties respect your privacy and comply with data protection laws.

6. International Transfers

We do not routinely transfer your data outside the UK. If we ever need to (e.g. using third-party services based abroad), we will ensure your data is protected with appropriate safeguards in place.

7. How Long We Keep Your Data

We only keep personal data for as long as necessary:

• Jobseeker account data: up to 24 months of inactivity
• Employer/member data: for the duration of the membership plus 6 years
• Financial records: for at least 6 years (legal requirement)
• Any diversity or special category data: deleted or anonymised after 12 months

8. Your Rights

You have the following rights under data protection law:

• To access a copy of your data
• To request correction of inaccurate data
• To request erasure of your data ("right to be forgotten")
• To object to processing or request restriction
• To withdraw consent at any time (where applicable)
• To lodge a complaint with the Information Commissioner’s Office (ICO)

You can contact us about any of these rights at hello@includability.co.uk.

9. Cookies

Our website uses cookies to improve user experience and collect anonymised analytics. You can manage cookie preferences in your browser settings or via our cookie notice banner.

10. Security

We take security seriously and implement appropriate technical and organisational measures to protect your data, including secure hosting, encryption, and restricted access.

11. Updates to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “last updated” date. Where appropriate, we’ll notify users of significant updates via email or platform notifications.

Questions?
We’re happy to help.
Contact: hello@includability.co.uk
Data Protection Officer: James Pravato (Director)